FREQUENTLY ASKED QUESTIONS
TL;DR Things are bound to change over the course of 120+ years.
Cindy B asked: Does anyone know if Wissmach uses standard colors for their English Muffle glass? I really would love to have a full sample set, but I see newer listings with different names, which makes me wonder if they are always changing colors. And if they are, a sample set would clearly be of little use. And I understand that there are always slight color variations – I get that.
Sam from Wissmach said: Wissmach has over a thousand color formulas we produce. Each year, we work to develop at least a few new colors for the lineup, but these are additions. Very rarely, a color has to be discontinued because a key ingredient becomes impossible to source – but I’ve worked with Wissmach for nearly 4 years, and I’ve seen that happen to 2 color codes only in that time.
English Muffle(EM) is one of 20 different textures we produce. We can apply any texture to any color, so EM can potentially come in over a thousand colors. That said, it is most commonly ordered in Cathedral colors (single-color transparents), and the EM Sample Set is a collection of the most popular EM colors, not a complete representation of all possible EM colors.
There are 3 potential sources for some of the confusion around color names:
1) Information transfer and process changes over 120 years of operation. The current owners of Wissmach have been in charge since approximately the spring of 2021. A former owner had, at some point, assigned unique color names specifically to EM-textured colors. For example, 322, Green Tea, when ordered in any other texture, was called Cornwall Green when ordered in EM. With over a thousand colors and twenty textures, it’s challenging enough to keep track of all the options (not to mention more to track in the COE 96 line), and this practice only created more confusion. So those legacy names assigned to EM versions of the same color codes have been retired.
2) When I started with Wissmach, there were many colors whose names were similar, like “Medium this” and “Medium that.” In the interest of names that convey greater specificity and speak to the creative and artful uses of the glass we make, especially for mixed colors, we began slowly renaming some colors.
3) Some distributors make up their own color names for some reason. For better or worse, that’s their business.
For these reasons, we include “We always recommend noting your favorite colors and requesting them by Color Code” in our catalogs and in various other communications. The code is the primary identifier of any color formula.
Crowdsourcing from the community is always a wonderful way to gather information, but you are always welcome to visit our website and contact us directly with your questions. https://wissmachglass.com/
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